Medcorder Stories: Staying Connected, Even When Distanced

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May 27, 2020
During these times of the Covid-19 Pandemic, we've heard many stories from the community of Medcorder users about how they're adapting and adjusting. Below we're happy to share Donna's story, which she generously shared with us. These are the kinds of stories we love to be able to tell.


During her post-cancer care Donna Eddy decided to record her appointments to make it easier to collaborate with her daughter. “The first appointment was very long and included so much information, having a way to record was very helpful,” she says. 


After some searching on the internet, Donna came across Medcorder and decided to give it a try; she felt it would be even more helpful to have a transcript that she could read through while listening to the recording. As a retired nurse, Donna likes to read and absorb the medical recommendations given by her doctor. She was delighted by how easy the app was to use. And with her doctor being very amenable to recording, the whole process was very smooth. 

“Sometimes what I thought I knew about what the doctor said was different, so going back through the recording and transcript answers my questions,” Donna said. 

Due to the coronavirus pandemic, Donna recently transitioned to telemedicine appointments to receive the results of her CT scan. To record the appointment she followed Medcorder’s instructions to record the call with her doctor by using two devices: an iPad for the call, and the Medcorder app on her phone for recording. Seated on the floor, she propped up the iPad on her knees, with the phone next to her, its microphone positioned closely to the tablet. 

“The audio recording was clear and audible, and the transcription came out great too. My daughter had already seen it in the chat room and listened to it before I could send her a text to remind her!” 

Donna expects to have more telemedicine appointments with her doctor to receive results, which she prefers to driving 3 hours for a fifteen minute meeting with her doctor. She’s looking forward to using Medcorder for all of her doctor visits, in person or over the phone, so she and her daughter can better understand her doctor, her health status, and her treatment options.


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