Due to the complete upheaval of the medical establishment caused by the novel coronavirus, we've seen things change rapidly for our users as elective surgeries are deferred and face-to-face visits with your doctor have been turned into "telemedicine" discussions over the phone or video conference.
During this time, you may be wondering how you can still get the benefits of recording and sharing what the doctor said with your family. This is especially true if travel restrictions and shelter-in-place orders make it difficult for loved ones to be with you during the call to help take notes.
The good news is that Medcorder can still help you as your digital health companion with these remote visits.
We’re working quickly on building new features in the app to make remote appointments easier to record, but for now, here is a workaround we suggest to record your remote visits.
You will need two devices; one to take the call or video conference, and one to record with Medcorder. These devices can be a smartphone, a landline, iPad, iPod Touch, or an Android tablet.
Thanks so much for being a part of the Medcorder family - it's a challenging time for many and we're here to help support you and your families through all of this however we can.
We are continuing to work as quickly as we can to adapt to these new circumstances, and as such, we will be in touch frequently as we build new features and release them in the coming weeks. If there’s any way we can better help you or your family through this time, or better serve your recording needs, please don’t hesitate to reach out and let us know!
Sending feedback or reporting an issue to our support team is easy. You can send us an email to firstname.lastname@example.org or when you are in the app, give your phone a shake from side to side to submit a bug report.
It’s no surprise that many doctor appointments are now happening over the phone, and we’ve been working hard to make Medcorder as helpful for telemedicine consultations as it is in person. With the latest version of Medcorder (Version 3.3), we’ve added a key new telemedicine feature: automatic appointment recording of calls from your doctor. Read on for more on how it works, and other new features we've added!
During these times of the Covid-19 Pandemic, we've heard many stories from the community of Medcorder users about how they're adapting and adjusting. Below we're happy to share Donna's story, which she generously shared with us. These are the kinds of stories we love to be able to tell.
The global pandemic is showing just how crucial it is to have a way to safely and privately share health info.
Ten years ago, when Leila Chambers' sister was diagnosed with Hodgkin Lymphoma, relaying accurate info to Chambers' parents, who didn't live nearby, was a challenge. So, more recently, when her sister got ovarian cancer, Chambers thought, there must be a better way to keep our family in the loop.