Due to the complete upheaval of the medical establishment caused by the novel coronavirus, we've seen things change rapidly for our users as elective surgeries are deferred and face-to-face visits with your doctor have been turned into "telemedicine" discussions over the phone or video conference.
During this time, you may be wondering how you can still get the benefits of recording and sharing what the doctor said with your family. This is especially true if travel restrictions and shelter-in-place orders make it difficult for loved ones to be with you during the call to help take notes.
The good news is that Medcorder can still help you as your digital health companion with these remote visits.
We’re working quickly on building new features in the app to make remote appointments easier to record, but for now, here is a workaround we suggest to record your remote visits.
You will need two devices; one to take the call or video conference, and one to record with Medcorder. These devices can be a smartphone, a landline, iPad, iPod Touch, or an Android tablet.
Thanks so much for being a part of the Medcorder family - it's a challenging time for many and we're here to help support you and your families through all of this however we can.
We are continuing to work as quickly as we can to adapt to these new circumstances, and as such, we will be in touch frequently as we build new features and release them in the coming weeks. If there’s any way we can better help you or your family through this time, or better serve your recording needs, please don’t hesitate to reach out and let us know!
Sending feedback or reporting an issue to our support team is easy. You can send us an email to email@example.com or when you are in the app, give your phone a shake from side to side to submit a bug report.
The global pandemic is showing just how crucial it is to have a way to safely and privately share health info.
Ten years ago, when Leila Chambers' sister was diagnosed with Hodgkin Lymphoma, relaying accurate info to Chambers' parents, who didn't live nearby, was a challenge. So, more recently, when her sister got ovarian cancer, Chambers thought, there must be a better way to keep our family in the loop.
Here's a story from a Medcorder user about how Medcorder has helped them and their family through a challenging medical situation. Julie's story energizes us, and reminds us why helping patients record and share with family is so important.
Three years ago, my horse slipped mid-gallop. My last memory was the sound of my helmet cracking against asphalt, and then snippets from the emergency room. When I confided in my doctor that I had lingering memory troubles, he suggested a test to figure out exactly where things in my brain were going haywire.
Then I walked out of his office and promptly forgot what he'd suggested. The irony of having to call and ask for a reminder on the memory test was not lost on either of us.
Had I recorded our appointment, however, the follow-up call would have been unnecessary. I never even thought to ask if I could record, though. That's strange because, as a journalist, I record almost all of my conversations.